Facebook Messenger
Never miss a Messenger lead again
Connect your Facebook Pages and handle every Messenger conversation from a single shared inbox â with assignments, labels, and automation built in.
What you get
Messenger in your inbox
Every comment, DM, and auto-reply from connected Pages lands in the unified inbox alongside WhatsApp and IG.
Team assignments
Route specific Pages or topics to the right teammate and track who owns which conversation.
24-hour window aware
EzCart tracks the Messenger 24-hour window and surfaces which tags you can use outside it.
AI auto-reply
Optional AI agent answers FAQs, recommends products, and creates orders directly from chat.
Benefits
Why teams choose this
- Respond to Messenger, comments, and DMs from one workspace
- Assign conversations, leave internal notes, and resolve together
- Create orders from chat with catalog search and auto-filled addresses
- Label and filter by Page, product interest, or lifecycle stage
- Sync order updates back to customers automatically
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