WhatsApp Business
Official WhatsApp Business API, wired to orders
Connect your WhatsApp Business Account through Meta and handle every message, template, and status update from the EzCart inbox â with orders, catalog, and payment links one click away.
What you get
Business API, not scrapes
Connect directly to the official WhatsApp Business API via Meta â no unofficial gateways or banned numbers.
Templates & tags
Send approved message templates, track the 24-hour session window, and use HUMAN_AGENT tag where allowed.
Click-to-chat campaigns
Run click-to-WhatsApp ads that land straight into your EzCart inbox with UTM and ad-set context attached.
AI agent handoff
Let the AI agent handle FAQs and product queries, then hand off to a human the moment intent gets complex.
Benefits
Why teams choose this
- Share catalog items and generate payment links inside the chat
- Send shipping and delivery updates via WhatsApp automatically
- Label, assign, and resolve WhatsApp conversations at team scale
- Reconcile COD collections per delivery with built-in reports
- Aware of Meta policy changes â HUMAN_AGENT 7-day window handled for you
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